Baseline Services
Quest offers baseline integrity unit services as a minimum to all its sports clients. Sports organisations are also encouraged to take up additional ancillary services, tailored to each organisation’s needs.
Reporting Hotlines
Quest operates a full range of secure and confidential reporting channels for its sports industry clients, which include a telephone line, message and call-back function, dedicated email account and an encrypted web-form, all with multi-lingual capability available on request. Our staff have decades of experience of working across multiple facets of the sports industry, including investigations, legal and regulatory assessment and commercial aspects of sport, and are qualified to address issues spanning safeguarding, doping, betting fraud, match-fixing, bullying/harassment, corruption and fraud.
Professional Assessment
Once a report is received, our experts will assess whether there is a case to answer and allocate the matter to the appropriate department within the client organisation, recommend further independent investigation or refer to law enforcement for criminal matters.
Law Enforcement Liaison
Quest offers access and channels of communication to relevant national and international law enforcement authorities wherever deemed appropriate. Liaison capabilities also extend to ethics commissions of sports governing bodies, customs offices and any other regulatory bodies in the context of integrity management or investigations.
How the baseline services of an Integrity Unit work
1. Assessment
Preliminary assessment of report of if there is a case to answer.
2. Allocation
Analysis of report and allocation as applicable, either to relevant division of sports organisation, independent investigation or criminal authorities.
3. Investigation
If an investigation is undertaken, terms of reference are agreed with sports organisation and the investigation is carried out, and recommendations are made to the IF who has the authority and mandate to issue sanction.
4. Resolution
Close case and submit learnings to sports organisation.
Areas of focus
Integrity Units powered by Quest come equipped with experts in dealing with a range of integrity issues, with decades of experience in investigating such instances of wrongdoing.
Governance
Breaches of governance provisions may involve instances of corruption, bribery, conflicts of interest or any abuse of power for personal gain.
Anti-Doping
Breaches of doping provisions relate to breaches of the World Anti-Doping (WADA) Code, or any other instances of alleged doping that is referred to the Integrity Unit.
Sports Betting Integrity
This relates to undue manipulation of sports competitions, matches or results for the purposes of sports betting fraud or other personal gain.
Athlete Welfare
Welfare of athletes should be at the heart of any sports organisation and as such, our experts are equipped to ensure that their voice is heard and represented when it is needed most, and to investigate any wrongdoing reported in relation to athletes.
Safeguarding
Whether in relation to athletes, staff or other external stakeholders in a sports organisation, our integrity units come staffed with experts to assess and investigate any forms of abuse, harassment, bullying or related matters.
Commercial Rights
Commercial, broadcasting and hosting rights negotiation are often at the heart of corruption allegations in a sports context and as such, our experts are equipped to assess such matters.
Additional Services
Available on request